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Shipping and payment

I. Purchase price, delivery costs and payment terms

1. The purchase price for the ordered Goods is indicated in the Company’s online store, in the Order Form, as well as in the Order Acceptance. In the event that the purchase price in the mentioned sources differs, the purchase price stated in the Order Acceptance is binding for the Buyer. In the event that the amount of the purchase price is increased in the aforementioned manner to the disadvantage of the Buyer, the Buyer has the right to cancel the Order. However, the buyer does not have the right to cancel the Order if he has already paid the (binding) purchase price.
2. Delivery costs are listed in the Order Form, Order Acceptance, and Order Acceptance. In the event that the delivery costs in the mentioned sources differ, the previous point 1 of this article shall be applied accordingly.

Method of delivery by Packeta within the Slovak Republic:
The price for delivery is €3.30 including VAT
Surcharge for payment method – cash on delivery = €1.20 with VAT

Method of delivery by GLS within the Slovak Republic:
The price for delivery is €4.20 including VAT
Surcharge for payment method – cash on delivery = €1.20 with VAT

3. The purchase price does not include the costs of delivery of the ordered Goods.
4. The Buyer can choose the method of payment of the Purchase Price and Costs of delivery of the Goods and payment costs from the available selection of payment methods in the process of creating the Order. This is mainly a form of non-cash transfer to the Company’s bank account specified in the Order Acceptance, or cash on delivery. The buyer can also use the form of payment by payment card. The purchase price and delivery costs are considered paid only when the entire purchase price and delivery costs are credited to the Company’s bank account.
5. After selecting a specific payment method, the Buyer will be redirected to a subpage with additional information about the purchase or to the payment gateway if he chose to pay online.

The provider of the payment gateway is the company ComGate Payments, a.s.. You can find information about the company at this link https://www.comgate.cz/cz/platebni-brana.

Details of available payment methods:
– card payment https://help.comgate.cz/v1/docs/cs/platby-kartou,
– payment by bank transfer https://help.comgate.cz/docs/bankovni-prevody.

Contact details of the payment gateway provider:
ComGate Payments, a.s.
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: 
Tel: +420 228 224 267

Accepted payment methods:
Online card payment. (Visa, Maestro, MasterCard)
Online payment for account holders at Poštovná Banka.
Online payment for account holders at Slovenská sporiteľňa.
Online payment for account holders at Tatra Banka.
Online payment for VÚB Bank account holders.
Cash on delivery
By transfer (in this case, you must also enter the account number to which the payment is sent)
Individual methods of payment may be charged, while the fee is displayed in the Online Store for the given method and, after being selected by the Buyer, the system will automatically add it to the total price of the Order. The buyer undertakes to pay it.

6. When paying the purchase price in the form of a non-cash transfer according to the previous point 4 of this article, the Buyer is obliged to indicate the correct variable symbol, which is indicated in the Order Acceptance. The buyer acknowledges that if the wrong variable symbol is entered, or no variable symbol is entered, the electronic system may not assign the credited payment to his Order. In this case, the Company bears no responsibility for late delivery (or non-delivery) of the ordered Goods. In the event that the wrong variable symbol is entered or no variable symbol is entered, the Company has the right to withdraw from the Purchase Agreement and bears no responsibility for possible damages to a third party, or any other third party claims.
7. If the Buyer is interested in the method of delivery and the place of delivery/receipt of the Goods in person at the Company’s warehouse (possible only after prior agreement), the Buyer is not obliged to pay the Company any delivery costs.
8. Upon acceptance of the ordered Goods by the Buyer, the Buyer becomes the owner of the ordered Goods, while at this moment responsibility for the risk of damage to the Goods also passes to him.
9. The company can provide the Buyer with a discount from the purchase price, but the Buyer has a legal right to its provision only if the conditions determined by may be determined solely by the Company.

II. Time and method of delivery of the Goods

1. The Company is not obliged to deliver the ordered Goods before the Purchase Agreement is concluded, that is, the Company is obliged to deliver the ordered Goods to the Buyer only when all the conditions specified in point 2 of Article II of these Terms and Conditions are met. The Company is obliged to deliver the ordered Goods to the place of delivery of the goods to the Buyer in its own hands, either by courier service (hereinafter referred to as the “Deliverer”) or by handing them over to the Buyer in the Company’s warehouse, depending on which of the delivery methods the Buyer has expressed interest in .
2. In the event that the goods are delivered through the Consignor and the goods are in sufficient quantity in the Company’s warehouse, the delivery time for the Goods is 2-5 working days from the date of payment of the entire purchase price of the Goods and Delivery Costs by the Buyer. In case of personal collection of the Goods in the Company’s warehouse, the Goods will be ready after prior agreement with the Buyer, but first after payment of the purchase price by the Buyer. The company does not guarantee the delivery times of the Goods specified in this point. The Buyer acknowledges that the delivery times of the Goods specified in this point apply only to cases where the place of delivery of the Goods is located on the territory of the Slovak Republic.
3. The Company’s contact point is located at Karloveská 63, 841 04 Bratislava.
4. The place of delivery of the Goods is the address specified by the Buyer in the Order Form as the address where the ordered Goods are to be delivered to him by the Company.
5. The Company delivers the Goods within the territory of the Slovak Republic or, at its discretion, also to other countries (these options are shown in the Online Shop). In the event that the Buyer is interested in the Goods being delivered outside the territory of the Slovak Republic, the Company reserves the right not to accept the Order or to adjust the conditions for the fulfillment of such an Order (in particular the costs of delivery, method and terms of delivery of the Goods), however, at the latest in the Acceptance of the Order. In such a case, the Company will generally contact the Buyer after receiving the Buyer’s Order and before Accepting the Order.
6. The Company’s obligation to deliver the Goods to the Buyer is fulfilled by handing over the ordered Goods to the Buyer or another person authorized by him to receive the Goods.
7. The Buyer is obliged to confirm the delivery of the Goods to the Deliverer in writing. Along with the ordered Goods, the Buyer will also receive an accounting document (in paper or electronic form).
8. In the event that, according to the Order, the Buyer was to take delivery of the Goods in person at the Company’s warehouse, and the Buyer does not take delivery of the Goods within 15 days from the date of payment of the full purchase price of the Goods, the Company is entitled to withdraw from the Purchase Agreement at any time. In case of withdrawal from the Purchase Agreement according to the previous sentence, the Company has the right to demand from the Buyer compensation for the costs associated with furnishing the Order in the amount of €10, while this amount is entitled to be satisfied from the paid purchase price of the Goods. The remaining part of the purchase price will be returned by the Company to the Buyer by non-cash transfer to his account.
9. In the event that the Buyer does not take over (for any reason) or refuses to take over the ordered Goods delivered by the Deliverer, these Goods will be returned to the Company, on the basis of which the Company is entitled to withdraw from the Purchase Agreement at any time. In case of withdrawal from the Purchase Agreement according to the previous sentence, the Company is entitled to demand from the Buyer reimbursement of costs associated with the furnishing of his Order in the amount of €10, while this amount is entitled to be satisfied from the paid purchase price of the Goods. The remaining part of the purchase price will be returned by the Company to the Buyer by non-cash transfer to his account. In this case, the Buyer is not entitled to a refund of delivery costs.

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